Privacy

Before you sign in

• No cookies, visitor counters or ads.
• The wait time calculator, the EAD clock, the annual fee date, the receipt number decoder and the status search all run on your device: numbers and dates are not sent to the server and never appear in the page address.
• Pages load files only from i-guide.org. The one exception is the court case check, described below.

Court case check

When you press “Check”, your browser contacts the EOIR court system itself. For this it loads the “I am not a robot” check (hCaptcha), the same one the EOIR website uses; that service sees your IP address and browser data. Your name and A-number are not sent to I-GUIDE servers. The rest of the court’s answer is sent to our server to work out the stage of the case and is not stored there.

Sign-in and “My cases”

Sign-in on this site uses the same account as the I-GUIDE app. Your email and password are sent to the I-GUIDE server. The cases you add (receipt numbers, A-numbers, court case details, your labels) are stored in your account on the I-GUIDE server, as in the app; otherwise they could not be shown on another device. Our server asks USCIS for your case status using the receipt number. Details are in the I-GUIDE privacy policy.

What is stored in your browser

• The theme you chose (ig-theme).
• After sign-in: a session key, your sorting and filter choices and, while the tab is open, the list of your cases, so it does not load again. “Sign out” erases the session and the list.
• A number or status text you type on the home page is passed to the right page through the tab’s temporary storage and erased as soon as it is read.

Web server logs

Like any website, the server keeps technical request logs: IP address, time, page address and browser type. They keep the site running and protected from attacks. Page addresses on this site never contain case numbers, so the logs do not either.

Protect your numbers

Do not enter your A-number or case number on websites you do not trust. Your USCIS case status is at egov.uscis.gov; your immigration court case is at acis.eoir.justice.gov.

The app and other websites

Links to stats.i-guide.org, the App Store, Google Play, USCIS and EOIR lead to other websites with their own rules.

Contact

Questions about data: support@i-guide.org.